COVID-19 Call Center

Lab-Confirmed or Exposure ONLY


STUDENT ON CAMPUS

If your child experiences any of the COVID-19 symptoms OR learns they have been exposed to someone who has lab-confirmed COVID-19 test results while they are on campus, please contact the school nurse.

STUDENT OFF CAMPUS

If your child experiences any of the COVID-19 symptoms OR learns they have been exposed to someone who has lab-confirmed COVID-19 test results during school hours, please call the district’s COVID-19 Call Center (CCC). 

NOTE: If your child already has a COVID-19 plan that was created by the campus nurse, please do NOT call the CCC; the call center nurses do not have the ability to alter your child’s campus-created isolation or quarantine plan. Instead, please contact your campus administrator or school nurse if you have any questions about their campus-created isolation or quarantine plan.


COVID-19 CALL CENTER CONTACT INFO
CALL
| (469) 444-3558
HOURS | 6:30 a.m. to 6:30 p.m.


“Close contact” is defined as being within 6 feet for a cumulative duration of 15 minutes.

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